Terms
Article 1. Who we are
- Range is an app by Breinpro, the sole proprietorship (eenmanszaak) of Florian Julius, registered with the Dutch Chamber of Commerce (KvK) under number 42073963, based at Zeekraal 23, 1796 BM De Koog (Texel), the Netherlands. In these terms that business is called "Range", "we" or "us".
- You can reach us at info@nostranger.app. That address is also our single point of contact for users and for authorities, in Dutch and in English.
Article 2. Definitions
- App: the Range app for iPhone and Android, the website nostranger.app and everything that goes with them.
- User or you: anyone with a Range account.
- Host: an organiser or venue that opens a room, such as an event organiser or a club. A host makes its own agreement with us.
- Room: the space in the app for an event or a venue. Only people who are there (or nearly there) see each other.
- Content: everything you put in the app or send, such as your name, photos, profile text and messages.
- Match: two users who have both said hi. A chat then opens.
Article 3. When these terms apply
- These terms apply to every use of the app. You accept them when you create an account. You can read, save and print them beforehand at nostranger.app/terms.
- How we handle your data is set out in our privacy policy. It is not part of this agreement, but you should read it.
- A host may have its own house rules for its event or venue. They apply alongside these terms. If they differ, these terms prevail in the app.
- You download the app from Apple's App Store or from Google Play. Their terms apply to that download. Article 19 covers what Apple asks of us.
Article 4. Your account
- You must be 18 or older. If you are younger, you may not create an account. We delete an account of anyone under 18.
- You have one account. You use your own name and your own photos. You do not pretend to be someone else.
- You make sure no one else gets access to your account. If you notice that someone else is using your account, e-mail us straight away.
- You can delete your account at any time, in the app or at nostranger.app/delete. What then happens to your data is set out in the privacy policy.
Article 5. What Range does, and what it does not
- Range shows you who is at the same place, and helps you get to know each other. You can say hi, chat and find each other in the room, if you both want to.
- Range checks where you are to decide whether you may enter a room. The app only does this if you give permission for it. Range also works over Bluetooth between phones when there is no internet.
- A chat closes about a day after you were at the event together. After that you can still read it, but no longer send anything. If you want to keep talking after that, you can swap numbers or share contact details. That is your own choice.
- We are not the organiser of the event and not the owner of the venue. The host decides who gets in and when the room opens.
- We do not promise that you will get matches, that anyone will reply or that a meeting will go well. We do not check who someone really is, except where the app itself says so.
- Range is new. Features may temporarily not work. When we may change or remove features is set out in article 14.
Article 6. Hosts' rooms
- A host chooses how you get into a room: with a link or QR code, with a code, or only at the venue itself.
- At an event with a guest list, we receive that list from the host. If your e-mail address is on it, the app can fill in your profile in advance. If the host has switched it on, we also fetch your public LinkedIn profile for this. Nothing goes into your profile unless you choose it, and you can change everything.
- The host sees its guest list, who is inside and the match suggestions for its guests. The host's staff can read and moderate the room chat and the table chats, and the messages you send to the organisation. The host does not see whom you say hi to, whom you have a match with, or what you write in a chat between two people.
- The host can send messages to the whole room. The host is responsible for what they say.
Article 7. How you treat others
You use Range in a way that is safe and respectful towards others. In the app and outside it, you in any case do not do the following:
- Harass, threaten, stalk, discriminate against or intimidate anyone, also not after a block.
- Send sexual messages or images to anyone who did not ask for them.
- Post content that is illegal, or that shows or approves of violence, hate, nudity or sexual abuse.
- Post or do anything that puts minors in danger. We always report this to the police.
- Collect, store or pass on other people's data without their permission, also not with screenshots or automated tools.
- Send advertising, spam, sales pitches or recruitment, unless the other person clearly asks for it.
- Misuse the app: create fake accounts, get around the location check, or copy, hack or overload the app.
- Pretend to be someone else, or someone from Range or from a host.
Article 8. Meeting in real life
- Range is made for people to meet in real life. You decide whom you talk to, what you share and where you meet.
- We do not run background checks on users. Be careful with what you share, such as your phone number or address. Share only what you want to.
- If something does not feel right, block or report the person in the app. In immediate danger, call 112. Report a criminal offence to the police. We cooperate with the police when the law requires it.
- We are not a party to what happens between users. We are not liable for it, unless we ourselves did something wrong. See article 15.
Article 9. Your content
- What you post remains yours.
- You give us permission to store your content, to show it to the people who may see it according to the app, and to check it. We use your content only to make Range work and to keep it safe. We do not sell your content and do not use it for advertising. This permission ends when you delete the content or your account, except for what we still have to keep under the privacy policy.
- You post only content you hold the rights to. If you post a photo with other people in it, they have agreed to that.
- We cannot remove messages that are already with someone else from that person's phone.
Article 10. What the AI does
- Range uses AI for a few tasks: checking photos and messages, suggesting a profile text, and suggesting people to meet, with a reason. Where AI makes or suggests something, the app says so.
- A suggestion by the AI is a suggestion, not a decision. You choose whether you say hi. The AI can make mistakes. A host can adjust suggestions.
- At an event we use your data for match suggestions only if you give permission for it. You can withdraw that permission at any time.
- Which data goes to which AI service is set out in the privacy policy. Those services do not train their models on your data.
Article 11. Reporting, blocking and moderation
- You can report any profile, chat or message through the menu in the app, or by e-mail. Say what is wrong and where it is. This also applies to illegal content, even if you do not have an account yourself.
- We look at every report. We decide carefully, objectively and without arbitrariness. Whoever reports hears what we decided.
- If these terms or the law are broken, we can do the following, depending on how serious it is: give a warning, remove or hide content, mute you temporarily in a room, block your account temporarily or delete your account. If we delete your account for a serious violation, you may not create a new account. You can have that decision reviewed too (paragraph 5).
- If we remove something of yours or restrict your account, we tell you what we did, why and which rule it is based on. We leave this out only when the law allows or requires it.
- If you disagree with a decision, e-mail info@nostranger.app within six months. Someone other than the person who made the first decision looks at it again. You can also go to court.
- Messages in room chats automatically pass a word filter. In event rooms, AI checks them as well when the organiser turns this on. AI checks new profile photos before others see them. Messages in a chat between two people are encrypted. We do not read them, also not when there is a report.
Article 12. Privacy
We handle your data with care and comply with the General Data Protection Regulation (GDPR). How we do that is set out in the privacy policy at nostranger.app/privacy.
Article 13. Costs
- Range is free for users. Hosts pay us for their rooms.
- If features you pay for come later, you will see the price and the terms before you pay. You then pay through Apple or Google. Your statutory rights, such as the right of withdrawal where it applies, continue to apply.
Article 14. Availability
- We do our best to make Range work well and safely. We cannot promise that the app always works, also not during an event. Internet, Bluetooth, location and your phone all play a part in this.
- We may change the app as far as that is reasonably necessary to make it safer, to fix errors, to comply with the law or to improve features. If a feature that matters to you disappears, we tell you in advance and you can end the agreement free of charge.
Article 15. Liability
- We are liable for damage you suffer because we fall short, as the law provides.
- We are not liable for what other users or hosts say, do or post, in the app or outside it. This does not apply if we ourselves fell short in it, for example by not picking up a report in time.
- You are liable for damage you cause us, as the law provides.
Article 16. End of the agreement
- You can stop at any time by deleting your account. You pay nothing and do not have to give a reason.
- We can terminate the agreement with at least 30 days' notice, only if we stop Range or if the law prevents us from continuing. We tell you in the app or by e-mail. Termination because of your behaviour follows article 11 and fits the seriousness of the violation.
- In case of a serious or repeated violation of article 4 or 7, we may end your account immediately. Article 11 paragraphs 4 and 5 then apply too.
Article 17. Changes to these terms
- We may change these terms only for one of these reasons: new or changed features, new legislation or case law, or the safety of users.
- We announce a change that is to your disadvantage at least 30 days in advance, in the app or by e-mail. If you do not agree with it, you can delete your account before the change takes effect. If you use Range after that, the new terms apply.
- A change never has retroactive effect.
Article 18. Range's intellectual property
The app, the name Range, the logo, the design and the software belong to us or to our licensors. You may use Range for personal and business meetings, within the features the app offers. Reselling the app or exploiting it commercially without our permission is not allowed. You may not copy or modify the app or reverse engineer it to its source code, except as far as the law allows.
Article 19. Apple and Google
- This agreement is between you and us, not with Apple or Google. We are responsible for the app, its maintenance and its support.
- Apple and Google do not have to provide any maintenance or support for the app.
- If the app does not meet a warranty that applies by law, you can notify Apple. Apple then refunds the purchase price, if you paid one. Apple has no other warranty obligation for the app.
- Apple is not responsible for claims about the app, such as about product liability, failure to meet legal requirements or consumer law, or infringement of other people's rights. We handle those claims.
- You declare that you do not live in a country that is subject to a trade embargo of the United States, and that you are not on a list of prohibited persons of the United States government.
- Apple and its subsidiaries may enforce this agreement against you as a third party.
Article 20. Complaints and contact
- If you have a complaint, e-mail info@nostranger.app. You get an acknowledgement of receipt within 5 working days and an answer on the substance within 14 days.
- If we cannot work it out together, you can go to the competent court. You can also file a complaint about privacy with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Article 21. Applicable law and other provisions
- Dutch law applies to these terms. If you live in another country of the EU, you keep the protection that the mandatory law of your country gives you.
- A dispute goes to the court that has jurisdiction under the law.
- If a provision is invalid or annulled, that provision does not apply. The rest of the agreement remains in force, as far as that is legally possible.
- We may transfer this agreement to a company that takes over Range. We tell you in advance. You can then delete your account if you want to.