Delete account
Delete it now
This deletes the Range account you sign in to with your e-mail address. If you sign in with Google using a Gmail address, that address works here too.
Signed in with Apple, or with Google using another address?
Then this page cannot reach your account. Delete it in the app, at the bottom of Settings, or write to info@nostranger.app and we delete it for you.
What goes at once
Your profile, sign-in, memberships, hi's, room chat messages, waiting messages, blocks, the reports you made, your push address, App Attest key, settings and status. Your photos are wiped from storage right after, by a job that keeps trying until it is done. People you chatted with see "This account was deleted". A few short-lived records, such as request counts and message numbers, run out on their own within 30 days.
What we keep, and for how long
| What | How long |
|---|---|
| A note that the account existed and when it was deleted (its random number and the time), so old sign-ins stay dead | For good |
| Reports about you, with their evidence: your profile and a copy of your photos as they were, or the room chat message | 90 days after the report |
| The one-way hash of your sign-in, while such reports run, so deleting and signing up again does not escape a ban | Until those reports end, at most 90 days; after a ban, for good |
| The admin log's rows about your account number: what the team changed, never your messages, photos or profile | 1 year |
| The backups of our host Cloudflare | Up to 30 days |
| The record Resend, which sends our e-mails, keeps of the mail with your code | For a limited time, as part of its service |
| Messages already on the other person's phone | We cannot erase those |
More in our privacy policy.