Child safety standards
Range does not tolerate child sexual abuse or exploitation, in any form, from anyone.
What is prohibited
Child sexual abuse and exploitation (CSAE) is prohibited on Range: child sexual abuse material (CSAM), grooming, sexual extortion, trafficking, and any content or behaviour that sexualises, exploits, abuses or endangers a person under 18. This includes generated or edited imagery. That Range is for adults does not lessen our duty to act on these risks.
How we keep minors off Range
- The onboarding asks your age and accepts 18 and over only; the age shows on your card.
- Every new photo is checked by an AI model (Claude, by Anthropic) for nudity, violence, hate, minors and contact details before anyone else sees it. A photo that fails is deleted and the account is told why; our moderators can see a photo that is still being checked.
- Names, profile texts, the room chat and the event chats pass a word filter, and messages in the event chats are checked by the same AI before they are shown.
Report a concern
Use Report from a profile or chat menu. To report a room chat message on Android, press and hold the message. You can also block the person; a block removes you from each other's lists and chats everywhere in Range. A report reaches our moderators at once, with the profile or message it is about as evidence.
For a child safety concern you can also write to info@nostranger.app: name the profile or room and describe what you saw. Do not send, download or forward suspected illegal imagery. If a child is in immediate danger, call the emergency services (112 in the Netherlands).
How we respond
We review every child safety report. When we find prohibited content or conduct, we remove or disable the content, suspend or ban the account (a banned sign-in cannot return) and stop further contact. Accounts of people under 18 are removed.
We comply with the child safety laws that apply to us. Confirmed CSAM is reported to the competent authority: in the Netherlands the police and the hotline Meldpunt Kinderporno (Offlimits), and where the law requires it, the National Center for Missing & Exploited Children (NCMEC) or the authority of the country concerned. We preserve and disclose information where the law requires it and cooperate with lawful requests from competent authorities. Access to safety reports and any retained evidence is limited to the people who need it to investigate and act, and evidence is kept 90 days.
Safety contact
Designated child safety contact: Florian Julius, Breinpro, info@nostranger.app. This contact answers questions about Range's child safety practices and our compliance with this policy.
How Range handles personal data, including reports and their evidence, is in our privacy policy.